KUGO

12:30 PM
Kugo

Welcome back,

Justin

Current Balance

R 125.50

Recent Trips

GABS Bus 102

Today, 08:30

-R18.50

WhatsApp Topup

Yesterday

+R100.00
0%
Transaction Fees
60s
Average Top-up Time
Secure
Bank-Grade Encryption
24/7
Instant Support

Why Choose Kugo?

Making commuters' lives easier.

Save Time

No more standing in long queues at the station. Top up from the comfort of your home or on the go.

Top Up Anywhere

You should be able to top up your card from your phone, anytime, anywhere. No kiosks needed.

Zero Fees

We don't charge you a cent more than the top-up amount. R100 top-up = R100 on your card.

It's easy:

Get moving in four simple steps.

1

Enter Card Number

Send your transport card number via WhatsApp .

2

Choose Product

Select the pass or top-up amount you need.

3

Pay Securely

Pay with your Visa or Mastercard bank card.

4

Skip the Queue

Your card is topped up and ready to use!

Frequently Asked Questions

Everything you need to know about Kugo.

How does it work?

Simply WhatsApp us , send your transport card number, choose your top-up amount, pay with your card, and your top-up is done in 60 seconds!

Is it safe?

Absolutely! We use bank-level encryption. Your card details are never stored on WhatsApp. Your payment information is protected with the same security standards used by major banks.

Is Kugo really FREE?

Yes! 100% FREE. No transaction fees, no monthly fees, no hidden charges. R100 top-up = R100 on your card.

Why is Kugo FREE?

We partner with transport operators and payment providers who cover transaction costs. Our mission is to make commuters' lives easier, not to charge fees.

How long does a top-up take?

Most top-ups are completed in under 60 seconds! Once your payment is confirmed, the funds are instantly added to your transport card.

What if I have a problem?

Our support team is here to help! Contact us via WhatsApp at 067 078 7787 (dedicated support line) or message us at 061 612 3032.

What payment methods are accepted?

We accept Visa and Mastercard. All payments are processed securely.

Can I top up someone else's card?

Yes! You can top up cards for family members, friends, or anyone else. Just enter their card number when prompted.

My top-up didn't go through. What do I do?

WhatsApp us immediately at 067 078 7787 with your transaction details.

I entered the wrong card number. Can I cancel?

If you haven't completed payment yet, simply restart. If payment went through, contact us immediately at 067 078 7787.

Where is my receipt?

Receipts are sent automatically via WhatsApp . If you can't find it, message us 'Receipt' and we'll resend it.

We're Here to Help

Questions, ideas, or feedback—let’s make progress together.

Support

061 612 3032

Available Mon-Sun, 6am - 8pm.

Location

Kugo HQ
Cape Town, South Africa

Connect

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